Support

Video tutorials

Watch our free video tutorials to help get you started with your new software.

View FAQs

Find answers to common software questions such as how to reinstall, serial numbers, passwords etc.

Self-help forums

Learn how to use your HitFilm software and what each tools does.

Reference manual

Learn how to use your HitFilm software tool-by-tool.

Ask our team

If you can’t find an article to help you in our FAQs section you can ask one of our HitFilm staff members for further help here.

View your questions or Ask a new question

HitFilm Support

The HitFilm offices are located in Norwich, UK, and are staffed from 9 - 5.30 GMT on weekdays.

We aim to respond within 48 hours during the week and within 72 hours at weekends.